Frequently asked questions

We will try to answer most of your questions here, however just send us an email and we will get back with you as soon as we can.

Is the FREE Plan really FREE?

Yes. You can add your business to the app and provide coupons and take part in app contests. You also have the option of adding an item to   the iXplore.io Scratch Card to promote your brand at no cost to you. We do this because it provides value to the app user and also gets your name out there in front of potential new customers. The only thing we ask is that you promote the app with your coupons or incentives. An example might be a social media post that lets your customers know about your special deal that can be found on the ixplore.io app.

Do you provide social media marketing as well?

That is something we are looking at providing for paid subscriptions in the future. Currently we post on social media on our app pages. If this is something  you would like to do now please contact us and we can look at options for your business.

Do you really provide coaching with my paid subscription?

Yes! That’s what sets us apart. We want to set you up for success. You can schedule coaching sessions on my coaching platform to help you work through challenges, think through new innovations, create ideas, or whatever you want to talk about. You can schedule 2 30 minute coaching sessions per month where you will be encouraged, challenged, and design measurable success plans.  

What if I am having financial difficulties after I subscribed?

We hope your business is profitable, however we understand the challenges. Don’t worry. No need to cancel, give us a call or send an email and we will work with you. We trust you are honest with us, and we want to work with you.

Why don’t you show pricing?

We have standard pricing, however we are flexible with each business depending upon their needs. We want you to find the best option for you, sometimes that might mean adding tools, or options, or even removing some. We want to help you find something in your budget but also meets your needs. 

How long does it takw to get up and running?

That depends upon the plan and options you chose. Could be as little as a few hours or a few days, but that depends upon scheduling, and the complexity of your design.